iStone manages the implementation, maintenance, and development of business and IT solutions with the purpose of mainstreaming and accelerating businesses. Designed for the medium to large national and global manufacturers and distributors, Infor M3 gives organizations the flexibility to manage mixed-mode and complex value chains. As the largest vendor for Infor M3, iStone excels in delivering unmatched user experience, industry-specific functionality, and flexible deployment options in a multi-company, multi-country, and multisite enterprise resource planning (ERP) solution.
A Future-Proof Solution for the Digital Age
In order to keep pace with accelerated change, organizations require an agile and modern ERP application that is flexible enough to manage both the opportunities and challenges they face today and tomorrow. Infor M3 uses a mix of latest technologies to provide an industry-leading user experience, powerful analytics and provides good practice industry-specific process support and functionality. In an introductory video for Infor, their CEO, Charles Phillips, explained how some of their best applications are based on the ideas that came from customers, and built based on various customizations and changing business needs. iStone, being an innovator at its core, is involved in Infor’s development of M3 and works continuously with their clients to improve the system. In addition to providing inputs for developing the Infor M3 solution, iStone chooses to work with the best third-party solutions on the market, which in turn, allows their clients to gain greater value and drive business excellence with their M3 investment. “With our cutting-edge expertise in integration and user experience, we create the conditions for continuous improvement and ability to customize business models into a constantly changing market,” says Markus Jakobson, iStone’s Group CEO and President.
Developed over years of working with some of the best companies in the world, Infor M3 and Infor M3 Cloud offer multi-functional capabilities combined with highly productive new technologies to support mobility and team collaboration.
The Secret to Successful Implementation
iStone’s years of experience as an implementation partner has resulted in the development of a predictable implementation process, named iStep. iStep aligns three major work packages into the project methodology: identify and plan, define and establish, and execute and close.
With our cutting-edge expertise in Integration and user experience, we create the conditions for continuous improvement and ability to customize business models into a constantly changing market
Define and establish: iStone defines the technical installation procedures and sets a standard prototype solution (milestone 2). Once the prototype is decided, it is verified to check if it meets the exact needs of the client (milestone 3), which is followed by an acceptance test (milestone 4) that can confirm the approval of the prototype solution.
Execute and close: In the final phase of iStep, iStone establishes the perfect production environment, and carries out training sessions for the end users. Once the training is completed, the newly implemented system undergoes a full-scale testing (milestone 5) before the final ERP solution is commissioned (milestone 6).
Successful Upgrade for Expanding Retail-Chain
iStone’s prowess in extending the frontiers of benefits and knowledge of Infor M3 can be best explained with a with a client success story.
"In addition to providing inputs for developing the Infor M3 solution, iStone chooses to work with the best third-party solutions on the market, which in turn, allows clients to gain greater value and drive business excellence with their M3 investment"
Once the decision to continue with M3 was made, Jula selected iStone as the implementation partner, owing to iStone’s implementation method iStep and the fact that iStone offered alternative solutions for integration and electronic invoice management. Another crucial factor for choosing iStone was their migration tool, which enabled the experienced consultants to migrate 4.5 TB in a few critical hours.
The aim was to migrate data from all department stores and central warehouses in less than 6 hours, starting at 7 pm and finishing at 1 am. First, a large migration of data was made and following that delta-migrations were made during the critical period. Thanks to iStone’s commitment, the client experienced a smooth migration overnight. The new system was started with a big bang in all three markets at the same time, in all department stores at once, fully operational when the same stores opened in the morning. iStone not only displayed great commitment toward its partner but also proved the efficiency of its iStep methodology.
Having completed a decade of existence, iStone has gone from a small challenger to one of the leading Nordic partners for digitalization, supporting more than 100 companies in their digital development, from business systems to the latest within customer experience management and e-commerce. Needless to say, the company has been a leading torchbearer for Infor through its vast network of 350 consultants having more than two decades experience of Infor M3. The company has rooted its presence in 12 countries and has been noticing a steady growth year-over-year (YOY). “Thanks to our long-term strategy of building our core competencies and skills around key components for companies and organizations with a physical goods flow, we stand strong both as a long-term support and management partner as well as a fast-paced and agile player in digital commerce,” concludes Jakobson.